TESTIMONIALS

A heartfelt thank you to all of our wonderful parents and patients who have taken the time to write about their experience at NVO!  If you have not already, and would also consider sharing your feelings and experiences with others, please click on one of the links below to get started.

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This place is amazing, from the moment you walk in you feel so welcomed! This feeling has continued with every visit. The staff seems very knowledgeable about my kids treatment plans for their braces. As a single mom I was very nervous about the cost of the braces, but they were able to get me on a payment plan, so I could get my kids braces. My kids love going there, the reasons being the game station they have for kids to play while they wait, the points the can earn to get prizes. Such a positive experience :)

Jessica E., 7/22/2014

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We were on vacation from Los Angeles and my husband’s wire popped out of his braces and was poking his cheek. He called and they told him to come in right away and they repaired the wire FREE and told him to enjoy the rest of his vacation and sent him on his way. That was not only a kind gesture but beautiful customer service! I highly recommend a business where the people treat customers and patients that way! THANK YOU!

Karen R., 7/8/2014

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I was referred by a friend, and as an adult needing braces was sensitive to a location that catered to adults as well as children.  I also wanted to explore my options.  They had not been open very long at all (just Patty and Dr Levin running the show).  I felt listened to and that my needs were carefully considered.  Ultimately, I decided to trust my smile to Dr Levin and staff.  I have not once regretted that decision!   They have been attentive and accommodating to the different needs of an adult patient versus a youth.  They gave honest feedback and sometimes straight talk if needed.  The staff is always joyful and I very much enjoy my Patty serenades!  They continue to expand the staff and each addition adds such value to the team, while keeping the same energy and optimism.  The visual office is light and cheerful to balance what can be an uncomfortable 30 minutes.  Dr Levin is involved in all her patients as well as her community.  She puts real time and energy into knowing the person and takes a personal accountability to the best treatment.  I highly recommend this orthodontist to young and old alike.  (and bonus, Starbucks is just downstairs!)

Jennifer K., 6/30/2014

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Dr. Levin & Team,

Thank you for the outstanding care I was provided during my Invisalign experience.  You made it really enjoyable and I couldn’t be happier w/ the end result.

Emily B., June 2014

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Dear North Valley Ortho,

Thank you so much for the Cold Stone card.  I made a mistake by opening it before my b-day.  Thank you so much anyway and some how you guys make having braces fun!!

Autumn, June 2014

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Thank you to Dr. Levin and the entire staff!!!  They took wonderful care of my daughter during her braces treatment!!  I recommend them to everyone I speak to about orthodontics.

Melissa J., 6/10/2014

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I met Dr. Levin when she first opened her practice and I was immediately impressed.  Her credentials, thoroughness on the treatment plan and overall bedside manner sold me.  Being new to the area, I did not know of her prior patients, but decided to go with her, after consulting with another orthodontist.  It certainly paid off!  My son had his braces removed a couple of weeks ago and his teeth look amazing!  Dr. Levin does more than straighten teeth and fix bites.   She goes beyond that with other details, getting the best smile possible!  Her staff was always courteous and I had zero billing problems.  It is a very happy experience going to her office!  She and her staff love music, plus they add a personal touch to the whole experience, enriching it with contests, birthday recognition and many other surprise perks!  She is truly passionate about her profession, plus a very kind person.

Robie H., 5/31/2014

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Brand loyalty is hard to come by and sustain. I can count on one hand the number of brands to which I’m loyal. North Valley Orthodontics has made that short list with extraordinary orthodontics, superior customer service, and fantastic follow up and support.

It’s hard to overstate the impact that NVO has had on our children’s lives. All three of our kids are having their smiles improved at NVO and the changes have been incredible.

The NVO team has created an environment where children and young adults are at ease with the process of having their appearances enhanced. Dr. Levin shows great care and concern for each and every patient. The extended team around her is accessible, knowledgeable, and friendly. Each child knows the plan and buys into the team concept. Dr. Levin’s vision for each client is realized on time and on budget. The only surprises are the looks of delight on children’s faces when they see their new smiles.

We would highly recommend Dr. Levin and the NVO team to any family who is considering orthodontics and smile enhancement.

The Rossi Family, 9/30/2013

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Dr. Levin is awesome.  My daughter’s teeth are perfect now.  She has a great “bedside manner” and communicated exactly what to expect throughout the whole process.  We can’t thank her enough!

Shana D., 12/28/2013

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This moment will be a highlight of her entire childhood; she still can’t believe she won something so amazing! Thanks for the excellent care you give her, we couldn’t be happier with North Valley Orthodontics.

Lauren’s mom, 12/6/2013

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Dr. Levin and Team are outstanding. My daughter Lauren just got her braces off and we’re both smiling from the outcome and experience. My son recently became a patient and he’s had tremendous progress seeing Dr. Levin and Patty. Thank you for making a difference in my kids health and happiness!

Steve M., 11/26/2013

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My experience at North Valley Orthodontics has been incredible! The office is conveniently located right off Tatum and the 101 across from Desert Ridge Mall. Checking in is so simple and the office theme is fun and upbeat. The staff Patty and April are always so kind and helpful with any questions or concerns and Dr. Levin is amazing! She makes sure to explain every option to fit your needs and is perfect for kids as well as adults! I would highly recommend this office to anyone looking for a wonderful orthodontist!

Michael B., 8/23/2012

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I went to the website for North Valley Orthodontics after my children’s dentist recommended them. My children also attend Boys and Girls Club and I had seen the orthodontist receive (rather bashfully) an award for sponsoring several of the club’s programs. The website was informative and well done so I called to set up an appointment. April answered the phone and was very upbeat and professional. She asked a few questions and we set up an appt for the following week for my 12 year old daughter. Their office is in the Shades retail area across from Desert Ridge Marketplace. My daughter loved the sign in option as a computer scanned her fingerprint to check her in for her appt. She was taken for Xrays which are done with advancing imaging so not much radiation is used. The office is very open and bright with a music theme. There is a TV in the waiting room that plays movies and a gaming console as well. Water is stocked in the waiting area refrigerator and there is a Krups coffeemaker if you are looking for a hot drink. The option to be present with your child every step of the way (except for xrays) is offered. The office is very high tech–signatures are done via computer, xrays are available immediately on the office computer and payment is handled by an off-site company so as to be more secure. Alyssa, the orthodontist goes over the Xrays and treatment options. Between herself and the other 2 staff members (April and Patty) no question is left unanswered. They offer 0% financing as well and discounts if paid in full by cash or credit. On the day that my daughter got her braces on, she chose from a playlist on the office ipod played overhead. She got to choose as many different colored rubberbands as she wanted and Patty (who is studying to be a dentist) put the brackets in place. While my daughter was in the chair having the work done, I was able to take advantage of the free Wifi connection the office offers and get some work done on the laptop. While I was waiting, I had a chance to chat a little more with the office manager April. Alyssa, April and Patty all had separate conversations with me at some point in the two appointments and all three of them are very warm, open, and sincere. They all seem very close and that translates to a very comfortable environment for patients. Alyssa followed up the next day to make sure that my daughter was doing well & not in too much pain. The office makes it very clear that if you need anything or have any questions they are always available. I am actually looking forward to my daughter’s next visit!

Marymargaret M., 6/22/2012

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We love North Valley Orthodontics. What an amazing team, these ladies go above and beyond orthodontic care.
Jessica P.

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I can say that this place rocks!  lol!  And literally…they have rock stuff all over the place!  Love you Dr. L!!
Jennifer K.

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We absolutely love North Valley Orthodontics! They are always on time, always so kind and gentle and knowledgeable… and such a fun place to be with the music and staff. What could have been a scary experience for my daughter has been nothing but easy and rewarding. Thank you!!!
Emily H.

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Dr. Levin, Patty and April are amazing! If you or someone you know needs braces give them a call!
Jana G.

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Love this ortho office!! Great service, and very personable!
Patricia T.